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Terms and Conditions


BOOKING TERMS AND CONDITIONS

  1. GENERAL

    To complete an online booking, you will be required to provide certain details, including your full name. The name of the booking holder must match the registered guest staying at the hotel. Upon check-in, you WILL be asked to present an original and valid government-issued photo identification for identity verification purposes. 

    The rate, payment terms, and cancellation policy for your booking may vary depending on the room type, booking type, and other applicable factors. These terms will be clearly stated at the time of booking. 

    Your reservation will be considered confirmed once a booking confirmation containing a valid confirmation number has been issued and sent to you via email. 

  2. RATE AND TAXES

    The rate of your booking includes (i) the room charge; and (ii) applicable taxes. Other hotel-specific service charges may also apply. You are advised to check directly with the hotel for more information. 
     
    The applicable tax rates for each hotel shall be calculated based on the room rate per night. These taxes are already included in the total rate displayed at the time of booking. 
     
Members can enjoy an additional up to 10% off when booking directly with us